Reception
Rider & Staff
F.A.Q. Reception Desk
I bought a Rider Pass online. Do I have to check in?
Yes, check-in is compulsory for all athletes. It allows the organiser to know that you showed up. In addition, some competitions require you to pick up a bib, and it’s during the check-in that the athlete receives their bib.
I bought a Full Pass, when do I get my concert tickets?
Accreditations for athletes who have purchased a Full Pass are handed out at the festival reception desk during check-in.
I've bought a Full Pass, how do I get acces to the campsite?
If you chose the “Camping Clapière” option when you registered, the volunteers at the entrance of the la Clapière campsite will give you a wristband to access the campsite and settle in.
If you’ve selected one of the “Camping du CNASP” or “Camping du Petit Liou” options, you don’t need a wristband, just go to the reception desk of one of these campsites to set up.
WARNING: pitch reservations at “Camping du CNASP” and “Camping du Petit Liou” must be made in advance of the festival by the athletes themselves.
F.A.Q. Staff
What does my volunteer accreditation give me access to?
Volunteer accreditation gives you acces to the concerts and the catering area.
What do the letters on the volunteer credentials stand for?
These letters give access to certain areas of the concert zone, depending on your mission.
How do I get to the volunteer campsite?
To access the volunteer pitches at the la Clapière campsite, you must first check in at the festival reception.
Once you’ve done this, you can go straight to the entrance of the campsite, where our team will give you your wristband and direct you to your pitch.
Is the campsite free for the volunteers?
Yes, all volunteers can stay at the campsite for free.
How do volunteer meals work?
We offer lunch and dinner to all volunteers, excluding the bar team (only one meal is offered during their mission).
Your badge, collected when you check in, gives you access to the volunteer catering.
